FREQUENTLY ASKED QUESTIONS

Healing Arts Academy – Frequently Asked Questions

What is Healing Arts Academy?

Healing Arts Academy is an educational and professional resource center offering structured training, continuing education, and practitioner-grade products rooted in holistic care, plant science, and experiential learning. Our programs support both personal growth and professional development, with a strong emphasis on ethical practice, practical application, and informed use of natural therapies.

Who are Healing Arts Academy programs designed for?

Our programs are designed for:

Practicing massage therapists, bodyworkers, and holistic practitioners
Students currently enrolled in massage or esthetics programs
Licensed estheticians seeking advanced or professional-use education
Individuals pursuing structured, non-casual study in the healing arts

Some offerings are open to the general public, while others require licensure, student status, or professional documentation. Each program clearly states eligibility requirements before enrollment.

Do I need to be licensed to enroll in a course?

Not always. Some programs are open to the public, while others require a professional license or current student enrollment. Requirements vary by course and are listed on each program page. If documentation is required, it will be requested during enrollment.

How do I enroll in a Healing Arts Academy program?

Enrollment is completed online through our website. After selecting a course, you will complete payment first. Once payment is processed, you will be guided through a brief enrollment form to create your student profile and submit any required documentation.

Access to course materials is provided after enrollment is complete. Some programs offer immediate access, while others release content according to a defined schedule. All access details are explained on the course page prior to purchase.

Are payment plans available?

Payment plans are available for select programs and are clearly listed on the course page when offered. Payment plan terms, including enrollment fees, payment schedules, and access policies, are outlined prior to checkout. All payment plan payments are processed automatically.

What happens if I miss a payment on a payment plan?

If a scheduled payment fails, you will have a short grace period to update your payment method. If payment is not received within that time, access to course materials may be paused until the account is brought current. Full details are provided in the payment plan policy at enrollment.

Are refunds available?

Due to the digital and educational nature of our offerings, payments are generally non-refundable once processed. Specific refund or withdrawal policies are listed on individual program pages. Please review these carefully before enrolling.

How long do I have access to my course materials?

Access length varies by program and is stated clearly on the course page. Some courses offer extended or lifetime access, while others are time-limited. Access details are provided before enrollment.

Are your courses self-paced or live?

Healing Arts Academy offers a mix of formats, including:

Fully self-paced courses
Scheduled programs with structured release dates
Live or hybrid offerings when appropriate

Each program clearly states its format so you know what to expect before enrolling.

Do your courses count toward continuing education (CE) credits?

Some programs offer continuing education hours for licensed professionals, while others are educational or professional development courses without CE credit. CE eligibility is clearly stated on each course page, including applicable licensing bodies when relevant.

What kind of community engagement does Healing Arts Academy offer?

Community engagement at Healing Arts Academy is intentional and structured. Current opportunities may include:

Course-specific discussion spaces tied directly to active programs
Guided conversations related to coursework, practice integration, or professional topics
Instructor-supported discussion where applicable

Community spaces are designed to support learning, not constant social interaction. Participation is optional, and all courses can be completed independently.

Are there community spaces outside of courses?

At this time, most community engagement is connected directly to enrolled programs. As the Academy grows, additional spaces such as alumni groups or topic-based discussions may be introduced. These will be optional and purpose-driven.

Can I purchase Healing Arts Academy products without enrolling in a course?

Yes. Healing Arts Academy offers retail products available for purchase without enrollment. Professional, wholesale, or student pricing requires account approval and eligibility verification.

What is the difference between retail, professional, and wholesale pricing?

Retail pricing is available to all customers.
Professional pricing is for approved practitioners and students using products in professional or educational settings.
Wholesale pricing is for approved accounts reselling products.

Each pricing tier has specific eligibility requirements and usage rules outlined in our Pricing & Access Policies.

Can students access professional pricing or professional skincare?

Yes, eligible students may apply for professional pricing or professional skincare access during active enrollment. Student access is time-limited and may require submission of licensure after graduation.

Do professional or student accounts allow retail resale?

No. Professional and student pricing do not authorize retail resale. Retail resale requires an approved wholesale account. This policy helps protect product integrity and brand value.

How do I apply for professional, student, or wholesale pricing?

Applications are submitted through the website. Required documentation varies by account type and may include licensure, proof of enrollment, or business credentials. Applications are reviewed before approval, and pricing access is activated once approved.

Are Healing Arts Academy products intended for resale on third-party marketplaces?

Resale policies are outlined in our Pricing & Access Policies. Certain sales practices, discounting, or marketplace use may be restricted to protect brand integrity. Wholesale accounts are expected to follow minimum sale price and resale guidelines.

What is Healing Arts Academy’s approach to education?

Our approach is structured, grounded, and experiential. We value depth over speed, informed practice over trend-driven content, and ethical application over volume. Courses are designed to be thoughtful, applicable, and respectful of both science and tradition.

Who is Healing Arts Academy not a good fit for?

Healing Arts Academy may not be the right fit for those seeking:

Casual or entertainment-based content
Instant certification without study or application
Unstructured or purely social learning environments

Our programs are designed for those willing to engage thoughtfully with the material.

Shipping?

Why don’t you offer free shipping?
We believe in transparent pricing. Shipping costs reflect real carrier rates so we can keep product pricing fair and sustainable rather than hiding shipping costs inside higher product prices.

Why are there minimum order requirements?
Minimums help offset packing labor, materials, and shipping costs while supporting small-batch production and consistent quality.

Will shipping options change in the future?
As shipping volume increases, additional options (Discounted & Free) may become available.

Can products be combined across pricing tiers?
Pricing access determines which products and prices are visible to your account. Professional skincare products are restricted to licensed estheticians only.

How can I contact Healing Arts Academy with questions?

If you have questions about eligibility, enrollment, or which program is the best fit, please contact us through the website before enrolling. We’re happy to help you make an informed decision. EMAIL HERE